Terms of service
Terms & Conditions
Welcome to:
The Standard Sigma
This website is owned and operated by:
The Standard Sigma Private Limited
Throughout these Terms & Conditions, “The Standard Sigma”, “Company”, “we”, “our”, or “us” refers to The Standard Sigma Private Limited.
By accessing or using this website, you agree to be bound by these Terms & Conditions, our Privacy Policy, Shipping Policy, and Refund Policy.
If you do not agree with any part of these terms, please discontinue use of the website.
1. ELIGIBILITY
By using this website, you confirm that:
• You are at least 18 years of age; or
• You are using the website under the supervision of a parent or legal guardian.
You also agree that all information provided by you is accurate and complete.
2. WEBSITE USE
You agree to use this website only for lawful purposes and in accordance with these Terms.
You shall not:
• Use the website for fraudulent purposes
• Interfere with website security or functionality
• Attempt unauthorized access to systems or data
• Upload malicious software or harmful code
• Use automated bots, crawlers, or scraping tools without authorization
We reserve the right to restrict or terminate access for misuse of the website.
3. PRODUCTS & SERVICES
The Standard Sigma offers fragrance and personal care products through this website.
All product descriptions, pricing, images, and availability are subject to change without notice.
We make reasonable efforts to ensure accuracy; however:
• Product packaging may vary
• Colors may appear differently depending on device displays
• Certain product visuals may be illustrative
4. ORDER ACCEPTANCE
Placing an order on the website constitutes an offer to purchase.
Orders are confirmed only after successful payment authorization and dispatch confirmation.
We reserve the right to:
• Cancel suspicious or fraudulent orders
• Limit quantities purchased
• Refuse service in certain cases
• Cancel orders due to inventory or pricing errors
In such cases, refunds (if applicable) will be processed through the original payment method.
5. PRICING & PAYMENTS
All prices displayed are in Indian Rupees (INR) and inclusive of applicable GST unless otherwise specified.
Payments are processed securely through authorized third-party payment providers.
We do not store your debit card, credit card, banking, or UPI credentials.
6. SHIPPING & DELIVERY
Shipping timelines are estimates and may vary due to logistics, location, weather, operational delays, or circumstances beyond our control.
Detailed shipping terms are available in our Shipping Policy.
7. RETURNS & REFUNDS
Returns, exchanges, cancellations, and refunds are governed by our Refund & Return Policy available on the website.
Due to hygiene and product safety considerations, certain categories may not be eligible for return once opened or used.
8. INTELLECTUAL PROPERTY
All content on this website including:
• Logos
• Product names
• Branding
• Visuals
• Text
• Designs
• Graphics
• Product renders
• Technology references including σ-Fix™
are owned by or licensed to The Standard Sigma Private Limited and protected under applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, or commercially exploit any content without prior written consent.
9. USER CONTENT & REVIEWS
If you submit reviews, comments, testimonials, or other content:
• You grant us a non-exclusive right to use, reproduce, and display such content for business and promotional purposes.
• You confirm that your content does not violate any law or third-party rights.
We reserve the right to remove content that is unlawful, offensive, misleading, defamatory, or inappropriate.
10. PRODUCT DISCLAIMER
Our products are cosmetic and personal care products intended for external use only.
Before use, please review product ingredients carefully.
We recommend conducting a patch test prior to full use, particularly if you have sensitive skin, allergies, or pre-existing medical conditions.
If irritation or adverse reactions occur, discontinue use immediately and seek professional medical advice.
Individual experiences with fragrance longevity, projection, or skin compatibility may vary depending on environmental conditions, skin chemistry, and usage patterns.
11. LIMITATION OF LIABILITY
To the maximum extent permitted under applicable law:
The Standard Sigma Private Limited shall not be liable for:
• Indirect or consequential damages
• Loss of profits or business
• Delays or interruptions
• Technical issues or website downtime
• Third-party service failures
Our total liability for any claim related to an order shall not exceed the value of the product purchased in that specific order.
12. THIRD-PARTY LINKS
This website may contain links to third-party platforms or services.
We are not responsible for the content, privacy practices, or operations of third-party websites.
Use of such websites is at your own discretion and risk.
13. PRIVACY
Your use of the website is also governed by our Privacy Policy.
Please review our Privacy Policy to understand how we collect and process your information.
14. PROMOTIONS & DISCOUNT CODES
Promotional campaigns, offers, coupons, or discount codes:
• May be time-limited
• May carry additional terms
• Cannot be combined unless stated otherwise
• May be modified or withdrawn without prior notice
Used promotional codes may not be reissued in case of cancellations or refunds unless required by applicable law.
15. FORCE MAJEURE
We shall not be liable for delays or failure in performance caused by events beyond reasonable control including:
• Natural disasters
• Government restrictions
• Pandemic situations
• Logistics disruptions
• Internet outages
• Supply chain interruptions
16. GOVERNING LAW & JURISDICTION
These Terms & Conditions shall be governed by the laws of India.
Any disputes arising in relation to the website or purchases shall be subject to the exclusive jurisdiction of courts located in Hyderabad, Telangana, India.
17. MODIFICATIONS TO TERMS
We reserve the right to modify or update these Terms & Conditions at any time.
Updated versions will be posted on this page with the revised effective date.
Continued use of the website constitutes acceptance of the updated Terms.
18. CONTACT INFORMATION
For any questions or concerns regarding these Terms:
The Standard Sigma Private Limited
📧 legal@thestandardsigma.com
📧 support@thestandardsigma.com
📧 hello@thestandardsigma.com
Website:
The Standard Sigma
⚖️ IMPORTANT IMPROVEMENTS VS GENERIC TERMS
This redesigned version is:
✔ Cleaner and modernized
✔ Better suited for Shopify/D2C
✔ More compliant with Indian e-commerce practices
✔ Less legally risky
✔ More investor-grade
✔ Better for Razorpay/Meta/Google onboarding
✔ More premium and brand-consistent
✔ Removes excessive aggressive clauses
✔ Removes unnecessary arbitration complexity
✔ Adds consumer-friendly language while protecting the company